Shyness is the cause of much unhappiness for a great many people. Shy people are anxious and self-conscious; that is, they are (36) concerned with their own appearance and actions. Worrisome thoughts are constantly (37) in their minds: what kind of (38) am I making Do they like me Do I sound stupid Am I wearing unattractive clothes It is (39) that such uncomfortable feelings must affect people unfavorably. A person’s self-concept is (40) in the way he or she behaves, and the way a person behaves affects other people’s (41) . In general, the way people think about themselves has a deep affect on all areas of their lives. Shy people, have low self-esteem(自尊), are likely to be passive and easily (42) by others. Shy people are very (43) to criticism. It makes them feel inferior. (44) A shy person may respond to a praise with a statement like this one: "You’re just saying that to make me feel good. I know it’s not true." Can shyness be completely eliminated, or at least reduced Fortunately, people can overcome shyness with de-termination. Since shyness goes hand in hand with lack of self-esteem. (45) .For example, most people would like to be "A" students in every subject. (46) People’s expectations of themselves must be realistic.