填空题

SMART OFFICE SUPPUES LTD
TELEPHONE MESSAGE
Caller’s Name: Jennifer Bryant
Company: (1)
Order Number: 78362
Dispatch Date: (2)
Notes: Last batch of (3) was faulty.
Action: Collect from the shop this afternoon.
Change the (4) accordingly.
4（）

【参考答案】

INVOICE

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单项选择题

What reason is given for staff not always being involved in decisions about change（）

A．A high level of resistance to the changes is expected.
B．The different stages add up to a highly complex process.
C．Far too many staff may be affected for this to be practical.
D．The urgency of a situation does not allow for lengthy consultation.

单项选择题

A．A departmental meetingB．A job interviewC．Negotiations with buyersD．A visit to a factoryE．A shareholders meetingF．A training sessionG．A conferenceH．A visit to a trade exhibition

A．A departmental meeting
B．A job interview
C．Negotiations with buyers
D．A visit to a factory
E．A shareholders' meeting
F．A training session
G．A conference
H．A visit to a trade exhibition

SMART OFFICE SUPPUES LTD TELEPHONE MESSAGE Caller’s Name: Jennifer Bryant Company: (1) Order Number: 78362 Dispatch Date: (2) Notes: Last batch of (3) was faulty. Action: Collect from the shop this afternoon. Change the (4) accordingly. 4（） 您的浏览器不支持 audio 元素。

SMART OFFICE SUPPUES LTD
TELEPHONE MESSAGE
Caller’s Name: Jennifer Bryant
Company: (1)
Order Number: 78362
Dispatch Date: (2)
Notes: Last batch of (3) was faulty.
Action: Collect from the shop this afternoon.
Change the (4) accordingly.
4（）