单项选择题

A．Old people put their hands to young first.
B．Old people put their hands to ladies first.
C．Women offer their hands first.
D．Women needn’’t shake hands with others if they don’’t want to.
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单项选择题
A．Margaret wanted to return some magazines to the woman.B．Margaret wanted to lend some magazines to the woman.C．Margaret wanted to borrow some magazines from the woman.D．Margaret wanted to get some magazines back from the woman.
A．Margaret wanted to return some magazines to the woman.
B．Margaret wanted to lend some magazines to the woman.
C．Margaret wanted to borrow some magazines from the woman.
D．Margaret wanted to get some magazines back from the woman.
单项选择题
The example of El Al Airlines shows that________.
A．revengeful customers are a threat to the monopoly of enterprises
B．an ad campaign is a way out for enterprises in financial difficulty
C．a good slogan has great potential for improving service
D．staff retraining is essential for better service
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