单项选择题
M: Can I help you.Madam
W: Yeah,I am returning this chicken.This is the oldest,toughest bird I’ve ever seen,and on top of that,it’s spoiled.
M: Well.I’m sorry this has happened.I’ll give you a new one.Do you have your receipt
W: My receiptNo.I don’t have my receipt.I threw it out already.
M: Look, Madam,I’m sorry, but no receipt, no refund.That’s the company policy.
W: You’d better give my money back right now, or else.you are going to be in hot water.
M: Look,I’m sorry, but the policy is“No receipt, no refund”.That’s iust the way itis.
W: What This is ridiculous.Look, you don’t seem to understand.My friend had recommended Brown’s.So I came to this store and I bought this chicken.
M: Well.you see.That’s the problem.This isn’t Brown’s supermarket.
W: This isn’t Brown’s
M: No.Brown’s is across the street.
W: Oh.I am so sorry.I am so embarrassed that I could die.
M: Well.
W: Please forgive me.
M: That’s all right.We all make mistakes.Now, what I want you to do is:You take this chicken and you go across the street to Brown’s and you shake it in their manager’s face.
A. For her rude behavior.
B. For her mistake.
C. For her spoiling the man’s clothes.
D. For her misunderstanding the man.