Questions 196-200 refer to the following policy and
letter.
TPI Corporate training programs
BUSINESS SKILLS TRAINING
Leadership Skills for Senior Managers-3 days
Further details available on reqest.
$900
Presentation Skills-I day
Includes:confidence building,using your voice,body language,
active listening,dealing with questions etc.
$400
Effective Meetings-1.5 hours
Includes:how to prepare for meetings,how to behave in meetings
how to lead meetings,etc.
$160
Creating Lasting Relationships-1.5 hours
Further details available on request.
$160
COMPUTER SKILLS TRAINING-all 3 hours
Word processing
$85
Databases
$90
Spreadsheets
$85
Notes
All prices are per participant
Maximum group size=18
Minimum group size=8
10% discount for groups of over 10 people
All computer training courses take place at our offices
Dear Ms. Norman, I am writing to
inquire about your corporate training programs. I am the new Training
Coordinator at TechnoHome in Washington, D. C., and I am now assessing our
employees" training needs for the next quarter. We hope to improve our
efficiency by better training our staff. For training, staff will be divided
into groups of at least twelve employees. My initial assessment
suggests that our employees need better computer skills. Many of our employees
need to be better trained to use spreadsheet and word processing software. I
read in a recent edition of Corporate Training Weekly that your company
specializes in computer skills training, so we are particularly interested in
working with you on this. As well as computer training, our employees would
benefit from training in presentation skills, relationship building and meetings
skills. Could you let me know if you offer courses in these areas Finally,
please note that we need all the training courses to take place at our offices
in downtown Washington, D. C. I hope this won’t be a problem for you.
I look forward to receiving more information about your
programs. Sincerely, Sarah Lamy What is NOT stated by Ms. Lamy
A. TechnoHome is located downtown.
B. Technol-bme estimates its performance outcome.
C. TechnoHome seeks for courses regarding interpersonal
skills.
D. TechnoHome expects the training to be held at its own
workplace.