听力原文：Woman: Good afternoon. Trevis Transportation Co..Man: Good afternoon. This is Andy Miller from Franks Office Supply. Last week we dispatched some office desks through your company and we've just heard from our customers that 5 desks were damaged when they arriveD.Woman: Can you tell me the consignment code, Mr. Miller?Man: It's 38219764.Woman: Are there any letters after the number?Man: Ah. Yes, it's MCHSK.Woman: Yes, we delivered 50 desks to Femington Import Company on 8 July.Man: That's right.Woman: Is it possible that the desks had been broken before we packed and transported them?Man: Of course not. All the items were carefully checked before delivery and Mr. Landy supervised the whole process.Woman: OK. Could you please let me have the phone number of Femington Import Company so that we can arrange with them to inspect the damage?Man: SurE.It's 821-76643.?Look at the note below.?You will hear a man calling about a delivery.Trevis Transportation Co.Customer ComplaintFrom: Andy Miller, Franks Office SupplyConsignment code: 38219764 (9) ______(10) ______ desks were damaged during delivery.Action to take:arrange to (11) ______ the damagePhone number of Femington Import Company: (12) ______
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