请根据以下材料写一篇120字左右的英语致歉信。
Jean, a customer of your online clothing store, wrote a letter to complain that she ordered a pink skirt from you but received a blue one. Please reply this letter and apologize to her.
【参考答案】
略[解析] 1．开头致歉并确认事件。比如I feel terribly sorry for.../I m writing......