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听力原文：W: I ran into Sally the other day. I could hardly recognize her. Do you remember her from high school?
M: Yeah，she was a little out of shape back then. Well，has she lost a lot of weight?
Q: What does the man remember of Sally?
(17)
A.She used to be in poor health.
B.She was popular among boys.
C.She was somewhat overweight.
D.She didn't do well at high school.

A.She
B.
B.She
C.
C.She
D.
D.She

【参考答案】

C
解析：推理判断题。选项表明对话内容与谈论女士身体状况有关。选项B是说女士很受男孩子欢迎，选项D是说女士在高中......

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听力原文：W: If I were you，I would take a plane instead of a bus. It will take you forever to go therE.M: But flying makes me so nervous.Q: What does the man prefer to do?(19)A.He prefers staying at home because the bus is too latE.B.He prefers staying at home because he doesn't like to travel.C.He prefers taking a bus because the plane makes him nervous.D.He prefers traveling with the woman.

A.M:
B.
Q:
C.He
D.
B.He
E.
C.He
F.
D.He

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听力原文：W: Mr.Hiller.is the number of complaints increasing or decreasing?M: There was a slight decrease last year.The highest number of complaints was two years ago when we received 7,300.W: Does the reduction mean that the quality of goods and services is improving?M: don't think so.It's probably due to poor economic situation.Most people are simply buying less.W: Is there ally change in the nature of the complaints?M: Not really.People are still complaining about the same things.W: What do they complain about most often?M: Electrical appliances.Last year,we received 1,809 complaints about them-25 percent of all complaints.Then there are complaints about travel agencies,photographic and sound equipment,and clothing-in that orderW: What sort of complaints do you get about travel agencies?M: Oh.they include anything from air tickets to accommodation.W: Are most of the complaints justified?M: About 90 per cent of the complaints about travel agencies are justifieD.In other areas,investigation of about 50 per cent of the complaints reveals some kind of business malpractice,but overall about 30 per cent of the complaints are due to misunderstandings on the part of the consumer；the rest are too vague to be worth following up.W: How long does it take you to complete an investigation of a complaint?M: About two to three weeks for a proper investigation. we really need more stafF.W: Thank you.Mr.Hiller.M: My pleasurE.Why did the number of complaints decrease last year according to the man?A.The quality of goods and services has improveD.B.Most people are reducing their consumption.C.Complaint channels are too limiteD.D.Many people don't bother to complain.

A.Hiller.is
B.The
C.
W:
D.It's
E.Most
F.
W:
G.People
H.
W:
I.Last
J.Then
K.they
L.
W:
M.In
N.
W:
O.
W:
P.Mr.Hiller.
M:
Q.
Why
R.The
S.
B.Most
T.
C.Complaint
U.
D.Many

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