单项选择题
Conversation 1
[听力原文]6-7
W: Hello.
M: Good evening. (6) Is this Mrs. White, Room 1605
W: Yes. (6) Who’s speaking, please
M: This is Reception, Mrs. White. (7) You called us to report that there was something wrong with the toilet.
W: Yes. (7) I have never seen a room with such poor facilities.
M: I’m terribly sorry about that. I’m just calling to check whether the problem has been solved, Mrs.White.
W: No, no one has come since I called you.
M: I do apologize for that. I’ll check with the Maintenance Department. I assure you that they will come soon.
W: Would you Oh, here they come. Thank you.
M: My pleasure. Thank you, Mrs. White.
A．Chatting With an old friend.
B．Complaining about the facilities of the hotel.
C．Calling to the manager.
D．Apologizing for the poor facilities.