填空题

Conversational Skills
People who usually make us feel comfortable in conversations are good talkers. And they have something in common, i.e. skills to put people at ease.
1. Skill to ask questions
1) be aware of the human nature: readiness to answer others’ questions regardless of (1)
2) start a conversation with some personal but unharmful questions
e.g. questions about one’s (2)
questions about one’s activities in the (3)
3) be able to spot signals for further talk
2. Skill to (4) for answers
1) don’t shift from subject to subject
-- sticking to the same subject: (5) in conversation
2) listen to (6) of voice
-- If people sound unenthusiastic, then change subject.
3) use eyes and ears
-- steady your gaze while listening
3. Skill to laugh
Effects of laughter:
-- (7)
-- help start (8)
4. Skill to part
1) importance: open up possibilities for future friendship or contact
2) ways:
-- men : a smile, a (9)
-- women: same as (10) now
-- how to express pleasure in meeting someone

【参考答案】

ease people’s discomfort/nervousness/uneasiness/tension/anxi......

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