单项选择题

If someone in Israel today needs a repairman in case of a power failure,______.

A．they can have it fixed in no time
B．it's no longer necessary to make an appointment
C．the appointment takes only half a day to make
D．they only have to wait half an hour at most
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单项选择题
Why did Bezaq's international branch lose 40% of its market share
A．Because the rates it offered were not competitive enough.
B．Because customers were dissatisfied with its past service.
C．Because the service offered by its competitors was far better.
D．Because it no longer received any support from the government.
单项选择题
In the author's view ,higher service standards are impossible in Israel ______.
A．if customer complaints go unnoticed by the management
B．unless foreign companies are introduced in greater numbers
C．if there's no competition among companies
D．without strict routine training of employees
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