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听力原文：M: Hello, is that Jane?
W: Speaking.
M: Hi, Jane, this is Chris herE.Listen, I'm in real troublE.I'm in the middle of an assignment and my computer's crashed!
W: Oh, no! Bad luck!
M: Yeah, I can't believe it! What do you think I should do? I'm desperate!
W: I think I can help you, Chris, so calm down! It happened to me last year, and I solved the problem. So don't panic! What happened exactly?
M: I started to boot up and suddenly the screen went blank. I couldn't do anything! All my data's gone! I can't get back it! I've lost it all!
W: Listen, that happened to me, and I took it round to a small company I know and they fixed it in an hour! And they got back all my data, too.
M: Thank goodness Can you give me the phone number?
W: Sure, they're very helpful. Speak to Kit, Kit Marlow. You can mention my name too! That might help. Do you have a pen handy? Call them at 0208 346 789. Oh, just one more thing. Before you do that, switch it off, and try again. You never know it might correct itselF.
M: Okay! I'll do that fight now. And thanks a million!
W: My pleasurE.Good luck.
(20)
A.He lost all his data in his work.
B.He can't find his data in the computer.
C.He can't find the phone number of a company.
D.His computer is crashed in the middle of his work.