填空题

When talking about human errors, what term does Casey prefer to use（）

【参考答案】

Design-induced error.

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单项选择题

A．Have a clear self-positioning strategy.
B．Focus more on pricing strategies.
C．Look for more marketing options.
D．Specialize in customer service.

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33（）

When talking about human errors, what term does Casey prefer to use（） 您的浏览器不支持 audio 元素。