TEXT A To understand the
marketing concept, it is only necessary to under stand the difference between
marketing and selling. Not too many years ago, most industries concentrated
primarily on the efficient production of goods, and then relied on "persuasive
salesmanship" to move as much of these goods as possible. Such production and
selling focuses on the needs. of the seller to produce goods and then convert
them into money. Marketing, on the other hand, focuses on the
wants of consumers’. It begins with first analyzing the preferences and demands
of consumers and then producing goods that w/Il satisfy them. This
eye-on-the-consumer approach is known as the marketing concept, which simply
means that instead of trying to sell whatever is easiest to produce or buy for
resale, the makers and dealers first endeavor to find out what the consumer
wants to buy and then go about making it available for purchase.
This concept does not imply that business is benevolent or that consumer
satisfaction is given priority over profit in a company. There are al ways two
sides to every business transaction-the firm and the customer and each must
be satisfied before trade occurs. Successful merchants and producers, however,
recognize that the surest route to profit is through understanding and catering
to customers. A striking example of tile importance of catering to the consumer
presented itself in mid-1985, when Coca Cola changed the flavor of its drink.
Tile non-acceptance of the new flavor by a significant portion of the public
brought about a prompt restoration of the Classic Coke, which was then marketed
alongside the new. King Customer ruled! What does the restoration of the Classic Coke best illustrate
A.Traditional goods have a stronger appeal to the majority of people. B.It takes time for a new product to be accepted by the public. C.Consumers with conservative tastes are often difficult to please. D.Products must be designed to suit the taste of the consumer.