People who work in the fields of science and technology are not like other people. This can be (26) to the non-technical people who have to deal with them. The secret to coping with technology- (27) people is to understand their (28) . All technical professionals share a common set of traits. For (29) , I will focus (30) on engineers. It is safe to (31) to the other science and technology professions. To the engineer, all matter in the (32) can be placed into one of two (33) : things that need to be fixed and that will need to be fixed after you’ve had a few minutes to play with them. Engineers like to solve problems. (34) . Normal people don’t understand this concept; they believe that if it isn’t broken, don’t fix it. Engineers believe that if it isn’t broken, it doesn’t have enough features yet. (35) . No engineer can take a shower without wondering if some sort of Teflon coating would make showering unnecessary. (36) .