填空题

Directions:
This section is designed to test your ability to understand spoken English. You will hear a selection of recorded materials and you must answer the questions that accompany them. There are three parts in this section, Part A, Part B and Part C.
Remember, while you are doing the test, you should first put down your answers in your test booklet. At the end of the listening comprehension section, you will have 5 minutes to transfer all your answers from your test booklet to ANSWER SHEET 1.
Now look at Part A in your test booklet.
Part A
Directions:
For Questions 1—5, you will hear a passage about some tips to improve your digital messages. Listen to it and fill out the table with the information you’ve heard for questions 1—5. Some of the information has been given to you in the table. Write only I word in each numbered box. You Will hear the recording once.

Subject:	Email
Usage:	A mode of ______;	1
	In business settings, it is best used to convey key information, to confirm ______; to document decision; to contact a decision maker directly.	2
Tips for you to improve your digital message.	Never say something about someone else that you would not want that person to see.
	Take time to think about your ______ line.	3
	Avoid using all ______ letters in your messages.	4
	Be careful about any use of sarcasm and ______.	5