Elderly people respond best to a calm and unhurried environment. This is not always easy to (36) as their behavior can sometimes be annoying. If they get excited or (37) then they may become more confused and more difficult to look after. Although sometimes it can be (38) difficult, it is best to be (39) and not to get upset yourself. You should always (40) old people to do as much as possible for themselves but be ready to lend a helping hand when (41) .
(42) memory makes it difficult for the person to recall all the basic kinds of in formation we take for granted. The obvious way to help in this situation is to supply the information that is missing and help them make (43) of what is going on. (44)
When the elderly person makes confused statements, for example, about going out to his or her old employment or visiting a dead relative, correct them a calm matter-of-fact fashion, "You don’t work in the office any more. You are retired now. Will you come and help me with the dishes"
We rely heavily on the information provided by signposts, clocks, calendars and news papers. (45) . (46)
【参考答案】
You must use every opportunity to provide information but re......