· Look at the notes below. · You will hear about a manager giving a
secretary some information about a quotation. · For each question (9 -15),
fill in the missing information in the numbered space, using a word, numbers or
letters. · You will hear the conversation twice.
GLORY TRADE CO. ,
LTD.
Quotation
for Service Contract Customer name: (9) ______ International Quotation
reference: (10) ______ Number of machines: (11) ______ in packing department
Charges Annual service: (12) ______ (including tax) Emergency
work Call-out charge: (13)￡ ______ New waiting time for call-out: (14)
______ hours Payment terms: (15) ______ days