未分类题

听力原文：F=Female M=MalE.
F: Express Transportation Company.
M: Good afternoon. Eagle Production Company herE.
F: How do you spell 'Eagle'?
M: EAGLE.Eagle Production Company. We recently dispatched some office desks through your company and we've just heard from our customers that two of the six desks were damaged when they arriveD.
F: Are you sure they were all right before we packed and transported them?
M: Absolutely surE.All our items are carefully checked before leaving our warehousE.In fact, one of your supervisors was present while the desks were being packed by your peoplE.
F: What was the consignment code?
M: 85902417.
F: Were there any letters after the number?
M: Yes, A HPTU. That's 85902417 AHPTU.
F: Ah yes. We delivered the desks to Golden. World Import Company for you.
M: That's right.
F: Could you please let me have their phone number so that we can arrange with them to inspect the damage?
M: Certainly. It's 799-67372.
F: 7 double 967372. Thanks.
?You will hear three telephone conversations.
?Write one or two words or a number in the numbered spaces on the notes or forms.
?After you have listened once, replay the recording.
Conversation One
?Look at the note below.
?You will hear a man making a call about a delivery.
Express transportation Company: Messages COMPLAINT
From: (1)______ Production Company
Re: 2 damaged desks (out of 6)-broken during transportation? Consignment Number:
(2)______
Desks sent to (3)______ World
Import Company.
Action to be taken: Ring (4)______ and arrange to inspect desks.