单项选择题

The most effective complaint can be made by ________.

A．showing the faulty item to the manufacturer
B．explaining exactly what is wrong with the item
C．saying firmly that the item is of poor quality
D．asking politely to change the item

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热门试题

单项选择题

What may happen to computer criminals once th.ey are caught

A．With a bad reputation they can hardly fred another job.
B．They may walk away and easily f'md another job.
C．They will be denied access to confidential records
D．They must leave the country to go to jail.

单项选择题

If a consumer wants a quick settlement of his problem, it's better to complain to ________.

A．a shop assistant
B．the store manager
C．the manufacturer
D．a public organization