Passage One Questions 11 to 13 are based on the passage you have just heard.

A．John must have been working hard.
B．John probably did not work hard.
C．The woman was surprised to hear the news.
D．The man and the woman are sorry to hear the news.

A．He doesn’t like to talk.
B．He is a very kind man.
C．He is friendly.
D．He is not a pleasant person.