The idea of what is early and what is late differs from culture to culture. If an American from the North makes an appointment with someone (11) , such as a professor, a manager or an official, for 11:00 a. m. , he will probably arrive at the office (12) —maybe about five minutes before eleven. He will tell the secretary that he has arrived for the 11:00 appointment, and will wait. The American will wait (13) for five minutes. But after ten minutes, he will become uncomfortable and a little annoyed. On (14) , if a Latin American makes an appointment with someone for 11: 00 a. m. , he may not arrive in the office until 11:15 or 11:20. He will not be surprised if he has to wait until (15) .