People who work in the fields of science and technology are not like other people. This can be frustration to the non-technical people who have to deal with them. The secret to (26) technology- oriented people is to understand their (27) . All technical professionals share (28) traits. For convenience, I will focus (29) on engineers. It is safe to generalize to the other science and technology professions. To the engineer, all matter in the (30) can be placed into one of two categories: things that need to be fixed and things that will need to be fixed after you’ve had a few minutes to play with them. Engineers like to (31) . If there are no problems handily (32) , they will create their own problems. Normal people don’t understand this concept; they believe that if it isn’t broken, don’t fix it. Engineers believe that if it isn’t broken, it doesn’t have enough (33) yet. No engineer (34) television remots control without wondering what it would take to turn it into a hand gun. No engineer can take a shower without wondering if some sort of Teflon coating would make showering (35) . To the engineer, the world is a toy box full of unsatisfactory playthings.