Questions 11 to 18 are based on the conversation you have just heard.

A．The woman thinks the salesman was realistic.
B．The woman thinks the salesman exaggerated his part.
C．The woman thinks the salesman was not dramatic enough.
D．The woman thinks the salesman played his part well.

A．The balance between lower and higher levels of comprehension.
B．The balance between the readers’ expectations and the meaning of a text.
C．The balance between conscious and unconscious and the meaning of comprehension.
D．The balance between interpreting and criticizing a text.