Questioning Techniques—Asking Questions EffectivelyI . Successful communications: asking the right questions—improving many communication skills: e.g.1)collecting better【T1】______【T1】______2)strengthening【T2】______【T2】______3)dealing with people effectively4)helping others to learnII. Techniques of putting forward questions and their effectsA. Open questions—【T3】______long answers【T3】______—helping develop open conversation—including more【T4】______【T4】______—knowing the other’s viewsB. Closed questions—answers being short, factual—being good for testing understandings, drawing a conclusion, and for【T5】______【T5】______—being avoided for【T6】______【T6】______C. Funnel questions—focusing on one point for more details—helping witnesses【T7】______the scene【T7】______—arousing the interest and increasing the【T8】______of the listener【T8】______D.【T9】______questions【T9】______—asking an example to help with understanding—asking extra information to【T10】______what is being said —making sure to get the whole story and【T11】______information from othersE. Leading questions—leading the hearer to your way of thinkinge. g. adding a personal appeal: giving a choice between two【T12】______—getting your【T13】______without imposing the hearerF.【T14】______questions—statements being in question form actually—making the listener slip into【T15】______with you 【T13】