· Look at the notes about qualities of great managers. · Some
information is missing. · You will hear part of a presentation by a
professor of management. · For each question 16-22, fill in the missing
information in the numbered space using one or two words. · You will
hear the presentation twice. Qualities of Great Managers Great
managers accept
(16) ______ know how to give (17) ______
properly criticize (18) poor
______ find out (19)
customers’ ______ see
(20) ______ learn
(21) ______ look out for
(22) higher-level ______