In this section you will hear a mini-lecture. You will hear the lecture ONCE
ONLY. While listening, take notes on the important points. Your notes will not
be marked, but you will need them to complete a gap-filling task after the
mini-lecture. When the lecture is over, you will be given two minutes to check
your notes, and another ten minutes to complete the gap-filling task on ANSWER
SHEET ONE, using no more than three words in each gap. Make sure the word(s) you
fill in is (are) both grammatically and semantically acceptable. You may refer
to your notes while completing the task. Use the blank sheet for note-taking.
Now, listen to the mini-lecture. English Business Letter
Format Ⅰ. Demands of stationery
—the first page is with a letterhead —other pages are of
1 and color —one thing
a personal letter should 2 : using
letterhead Ⅱ. Matters needing attention as
typing —identical typeface and size
—correct grammar and spelling —neat arrangement
—use of 3 to promote the
appearance of the letter Ⅲ. Sections of a traditional
business letter A. Return address
—justifying each line —putting it at the top normally
—excluding 4
B. Date of the letter —white space between the return address
and the date being 5 nowadays
C. Inside address —consisting of receiver’s name and
his/her address D. Ways to 6
the intended recipient E. Main part
—both indented paragraphs and block paragraphs being
7 —fully squared paragraphs being
cautiously 8 F.
Closing G. Typed writer’s name —signature
being above the typed name while job title is below it Ⅳ.
Supplementary requirements —putting "cc" at the bottom when
9 are necessary
—putting the initials of the professional typist —noting
enclosures —resisting templates which are usually 10 —refusing "Office
Bob"