问答题

This is the time when manipulative parties may employ certain tactics in order to try to fool you into losing focus or lowering goals and standards. Remember that conflicts are generally resolved in the last few minutes.(6 marks)（）

【参考答案】

这种时候占上风的一方（1）往往用些策略（1），企图令你抓不住重点（1）或降低你的目标和标准（1）。别忘了（1），冲突总是......

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问答题
Even if you make the decision to treat your negotiating opponent with honesty and kindness, the other party may not extend you the same respect. Be prepared to stand your ground firmly, yet cordially, especially in the last few minutes of the negotiations. (6 marks)（）
判断题
（） External communication means a message originates within a company and is meant to send to receivers outside the company.
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