填空题
A—The role of the chief negotiator B—Controlling negotiations
C—Committing to the results D—Site selection
E—Setting the agenda F—Keeping the upper hand
G—Initiating negotiations H—Basic protocol
I—Reaching consensus J—The function of bias
K—Formulating a workable strategy L—Selecting team members
M—Sizing up your counterparts N—Negotiating styles
O—Getting your message through P—Reporting the results