单项选择题

Directions: You are going to hear four conversations. Before listening to each conversation, you will have 5 seconds’ to read each of the questions which accompany it. After listening, you will have time to answer each question by choosing A, B, C or D. You will hear each conversation ONLY ONCE. Mark your answers in your test booklet. Questions 11 ~ 15 are based on the following conversation. Who do the man ask for help

A.A receptionist.
B.A bookkeeper.
C.A manager.
D.A shop assistant.