问答题

· A company you already do business with has recently created a new product line. Your department placed an order for the new product, but found that the product did not fulfil your requirements and that the after-sales service was poor. Your head of department has asked you to write a letter to the company informing them of your dissatisfaction.
· Write your letter, including the following information:
· what the order was for and when it was placed
· why you are dissatisfied with both the product and the after-sales service
· a reminder of business done with them in the past
· what you expect in response to your complaint.

【参考答案】

Sample E
Dear Managers
I am a staff of the ......

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Sample APerformance Report B00A-B00CIntroductionThe aim of this report is to describe the company’s performance in the years B00A-B00C.B00AIn B00A the company’s turnover was at its peak and the operating profit reached the E00 million dollar mark. They sold A0 million units what was the reason for this excellent result.B00BIn the following year, the company had to handle a decrease in operating profits of B0% as well as a decline of their turnover, which was a result of less units which were sold.B00CIn B00C, the company was able to sell more units again, so they could increase their turnover but their operating profits still went down, because they had to pay the last year’s failure.ConclusionThe company’s performance was great in B00A and B00C, just in B00B they had little problems because of a decrease of their units sold. The company won’t have problems in the future.Band CThis is a reasonable achievement of the task and it is well organised. However, the language range is limited and there are a number of errors.Sample BFrom the bar chart on the last page we could see some statics that show the operating condition of a company in the last three years B00A-B00C.In the year B00A, they got the highest operating profit up to E00 million US dollar. There is a decline trend of operating profit, the company made CE0 million US dollar of B00C, the lowest profit of the C years.Turn to the company’s turnover. It rebounded to FB00 million US dollar after a little decrease in B00B. The company’s turnover reached it’s highest record both in B00A and B00C.In the year of B00C, the company got the most unit sales up to AA million, it is B million more than B00B’s, and the record is A.A times of they made in B00A.Though the company made the highest record of turnover and unit sales in B00C, they lost in draw back the decline trend of operating profit.Band BThis answer covers all the content points and the organisation is sound, but it lacks internal cohesion. Grammatical structures are limited and errors are numerous and sometimes obscure communication.
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