TEXT A Historical developments of
the past half century and the invention of modern telecommunication and
transportation technologies have created a world economy. Effectively the
American economy has died and been replaced by a world economy.
In the future there is no such thing as being an American manager. Even
someone who spends an entire management career in Kansas City is in
international management. He or she will compete with foreign firms, buy from
foreign firms, sell to foreign films, or acquire financing from foreign
banks. The globalization of the world’s capital markets that has
occurred in the past 10 years will be replicated right across the economy in the
next decade. An international perspective has become central to management.
Without it managers are operating in ignorance and cannot understand what is
happening to them and their firms. Partly because of
globalization and partly because of demography, the work forces of the next
century are going to be very different from those of the last century. Most
firms will be employing more foreign nationals. More likely than not, you and
your boss will not be of the same nationality. Demography and changing social
mores mean that white males will become a smaller fraction of the work force as
women and minorities grow in importance. All of these factors will require
changes in the traditional methods of managing the work force.
In addition, the need to produce goods and services at quality levels
previously thought impossible to obtain in mass production and the spreading use
of participatory management techniques will require a work force with much
higher levels of education and skills. Production workers must be able to do
statistical quality control; production workers must be able to do just in-time
inventories. Managers are increasingly shifting from a "don’t think, do what you
are told" to a "think, I am not going to tell you what to do" style of
management. This shift is occurring not because today’s managers
are more enlightened than yesterday’s managers but because the evidence is
rapidly mounting that the second style of management is more productive than the
first style of management. But this means that problems of training and
motivating the work force both become more central and require different modes
of behavior. In the world of tomorrow managers cannot be
technologically illiterate regardless of their functional tasks within the firm.
They don’t have to be scientists or engineers inventing new technologies, but
they have to be managers who understand when to bet and when not to bet on new
technologies. If they don’ t understand what is going on and technology
effectively becomes a black box, they will fail to make the changes that those
who do understand what is going on inside the black box make. They will be
losers, not winners. Today’s CEOs are those who solved the
central problems facing their companies 20 years ago. Tomorrow’s CEOs will be
those who solve central problems facing their companies today. Sloan hopes to
produce a generation of managers who will be solving today’s and tomorrow’s
problems and because they are successful in doing so they will become tomorrow’s
captains of business. The main topic of this passage is ______.
A.the new concept of management B.the great shift of management style C.the qualities of managers for the 21st century D.the technique of managers modem management