Once you are hired as a company (11) , you will probably have business cards. A business card is printed with your name, title, company, address and phone number. (12) a business card can provide information and help to make a favorable business impression. For example, when you arrive for a business (13) , give the secretary your card, pronounce your name clearly, and explain your business purpose. Sit (14) until the person you want to see arrives or you are told what to do. When you leave, (15) that you thank the secretary for any help she has given you.