填空题

In 1992, Stella Liebeck ordered a cup of coffee from McDonald’’s and accidentally spilt it on (11)_________. She suffered third degree burns and had to stay in the hospital for a long time. The burns were quite severe and it cost her $20,000 in ( 12 ) _________ expenses. Stella asked McDonald’’s to pay for the medical expenses but McDonald’’s ( 13 ) _________ to pay. So Stella took them to court. Stella argued that the coffee was too hot. McDonald’’s claimed that people like their coffee hot and that the best flavor comes when coffee is ( 14 ) _________ to 80 degrees Celsius. The court ruled in favor of Stella Liebeck and ordered McDonald’’s to pay her $2.9 million dollars. Many people were ( 15 ) _________that she won so much money for spilling coffee on herself.

【参考答案】

refused