单项选择题

To provide structure and organization, managers should do all the following except ______.

A．group similar processes and collect similar information into records
B．provide a language and a framework for doing work
C．arrange the various activities into different classes
D．organize employees and computer systems into units
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单项选择题
In process management, a good systematic method ______.
A．must support the requirements of customers
B．can help workers work faster but less efficiently
C．should allow workers involved in the process to make decisions with management
D．must deal with compliance issues
单项选择题
As the practitioners in all disciplines do, managers in process and quality management need ______.
A．make structuring of problems easier
B．deal with the problems with a systematic method
C．apply theories into practice
D．learn how to produce practical solutions
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