单项选择题

A．He doesn’’t enjoy business trips as much as he used to.
B．He doesn’’t think he is capable of doing the job.
C．He thinks the pay is too low to support his family.
D．He wants to spend more time with his family.
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单项选择题
The Europeans have to reexamine what customer service means because__________.
A．retailers are under increasing pressure to improve their service and cater more for consumer demands
B．America has been set as an example of good customer service
C．they are aware that attitudes to shopping and consumers may vary in different countries
D．consumers’’ income has been reduced
问答题
B: identified
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