单项选择题
[听力原文] W: Is this the Complaint Department I’d like to speak to a supervisor. M: Hold the phone, please. I will give it to Mr. Baker.
A.He is an operator. B.He is a salesman. C.He is a supervisor. D.He is a receptionist.
A.The man. B.The woman. C.Her friend. D.Her sister.
A.Los Angeles. B.New York. C.San Francisco. D.Las Vegas.