单项选择题

Your blunt treatment of disputes would put other people in a negative frame of（） ,with the result that they would not be able to accept your proposal.

A．mind
B．idea
C．intention
D．wish

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All the students of this university have free ______ to the Internet via a broadband connection.
A．access
B．entrance
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His ______ behavior made everyone nervous. He was always rushing to open doors and perform other small tasks, apologizing unnecessarily for any inconvenience that he might have caused.
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B．observant
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