单项选择题

Which of the following methods is used to provide a standard to measure performance

A) Benchmarking.
B) Sampling.
C) Estimating.
D) Leveling.
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单项选择题
Primary responsibility for establishing design and test specifications rests with ______ .
A) senior management
B) procurement
C) engineering
D) quality control
单项选择题
Understanding, evaluating, defining, and managing expectations are essential to satisfying ______ .
A) customer requirements
B) the scope statement
C) upper management
D) functional requirements
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