单项选择题

The author seems to suggest getting to know ____________ is critical to market success.

A．consumers' problems
B．consumers' motives
C．consumers' experience
D．consumers' needs
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单项选择题
Clearly, the author of this passage is ___________ the distinction between rational and emotional motives.
A．in favor of
B．opposed to
C．uncertain about
D．interested in
单项选择题
According to the classification of consumer motives, ___________ should belong to the category of emotional motives.
A．color
B．durability
C．fashion
D．service
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