填空题

July 21, 2006
Dear Sir or Mad .am,
Today we have received your bill for 150 engraved crystal vases which you sent us the other day.
We had ordered these vases on condition that they should reach us by the end of June. But they arrived here 15 days late.
The customers refused to accept the goods because they arrived too late. Since the vases bear their names, we cannot sell them to other customers. So we asked the customers again and again to take the vases, and finally they agreed to accept them, but at a price cut of 30 percent.
You may understand how we have lost the customers’ confidence. In this situation, we have to ask you to compensate for the loss we have suffered. We are looking forward to hearing from you as soon as possible.
Yours sincerely,
George Pastry
The purpose of this letter is to ask the supplier to (46) the loss they have suffered. The vases arrived (47) late. The vases could not be sold to the (48) because they have (49) of those who ordered the vases. Therefore, the customers agreed to accept the goods at a price cut of (50) .