单项选择题
These days more and more people are working in joint ventures or doing business with foreign companies. It’s not just language that can be a problem. Cultural issues can also cause a breakdown in communication. Here are some simple tips to help you improve your cross-cultural communication skills:
1. Slow Down
Even when there is a common language, slow down, speak clearly and ensure your pronunciation is understandable.
2. Separate Questions
Try not to ask double questions such as, "Do you want to go on or shall we stop here" Let your listener answer one question at a time.
3. Avoid Negative Questions
Many cross-cultural communication misunderstandings have been caused by the use of negative questions and answers. For example, the response to "Are you not coming" may be "yes", meaning "No, I am not coming."
4. Write It Down
If you are unsure whether something has been understood, write it down and check.
5. Be Supportive
Giving encouragement to those who do not really speak your language gives them confidence, support and a trust in you.
6. Be Aware
Cross-cultural communication is dealing with people from other cultures in a way that should reduce misunderstandings and increase your potential to create strong cross-cultural relationships. The above tips should be seen as a starting point to greater cross-cultural awareness.
A. Being aware of your own potential.
B. Trying to reduce cultural misunderstandings.
C. Dreaming with more people from other countries.
D. Establishing a good relationship with people from other cultures.