Questioning Techniques—Asking Questions Effectively Ⅰ. Successful communications: asking the right questions
—improving many communication skills: e.g.
1)collecting better
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2)strengthening
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3)dealing with people effectively
4)helping others to learn
Ⅱ. Techniques of putting forward questions and their effects
A. Open questions
—
(3.)
long answers
—helping develop open conversation
—including more
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—knowing the other"s views
B. Closed questions
—answers being short, factual
—being good for testing understandings, drawing a conclusion, and for
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—being avoided for
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C. Funnel questions
—focusing on one point for more details
—helping witnesses
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the scene
—arousing the interest and increasing the
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of the listener
D.
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questions
—asking an example to help with understanding
—asking extra information to
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what is being said
—making sure to get the whole story and
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information from others
E. Leading questions
—leading the hearer to your way of thinking e.g. adding a personal appeal ; giving a choice between two
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—getting your
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without imposing the hearer
F.
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questions
—statements being in question form actually
—making the listener slip into
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with you