Questions 11 to 18 are based on the conversation you have just heard.

A．She isn’t there in the morning.
B．Her assistant isn’t there in the morning.
C．She won’t have the forms he needs until the afternoon.
D．She isn’t as busy in the afternoon.

A．Call the mother to come fight away.
B．Try to communicate with them first.
C．Help them to get out of their misery.
D．Remind them that they have children to take care of.