There is no point in talking, however assertively, if no one is listening and, conversely, no point in listening if we are not truly attentive to others, if we are not analyzing the content of their communication and if we are not assessing how their tone of voice, manners, facial expressions and so on, add meaning to the words they use. Think about everyone’s basic rights. How can you show respect for others if you do not give them your full attention hearing them out rather than impatiently waiting for your turn to talk Don’t you expect the same of others-to be listened to and taken seriously Yet I’m sure you’ll agree that few people have good listening skills. It’s quite easy to become distracted by our own thoughts about what we’re going to do or say next.