填空题

A mother and her seven-year-old daughter were resting in their room in a big hotel in Thailand when suddenly a fire (11) out. Very soon thick black smoke started to come into their room and there was (12) any air. Their lives were in danger. The mother opened the door (13) to find that the hall way was also full of smoke. She ran to the telephone to call for help but the line was (14) . Then she put wet towel over her daughter’s face and her own so that they could (15) . Later fire fighters lowered a rope from the hotel roof to their window level and pulled them up to the roof. Eighty four people were killed in the fire and fortunately they were saved.