July 21,
2006 Dear Sir or Mad .am, Today we have received your bill
for 150 engraved crystal vases which you sent us the other day.
We had ordered these vases on condition that they should reach us by the
end of June. But they arrived here 15 days late. The customers
refused to accept the goods because they arrived too late. Since the vases bear
their names, we cannot sell them to other customers. So we asked the customers
again and again to take the vases, and finally they agreed to accept them, but
at a price cut of 30 percent. You may understand how we have
lost the customers’ confidence. In this situation, we have to ask you to
compensate for the loss we have suffered. We are looking forward to hearing from
you as soon as possible.
Yours
sincerely,
George
Pastry The purpose of this letter is to ask the supplier to
(46) the loss they have suffered. The vases arrived
(47) late. The vases could not be sold to the (48)
because they have (49) of those who ordered the
vases. Therefore, the customers agreed to accept the goods at a price cut of
(50) .