October 2, 2009 Dear Mr.
Spencer, It was a pleasure to receive your inquiry of September
25 concerning the supply of our best air conditioners. We are enclosing our
price list in which you will find full details of our usual trade
discount. We note that you have requested an additional discount
of 5%, and we would like to point out that the prices of our products have
already been cut to the bottom, which cannot be offered by our competitors. We
therefore regret that we are unable to allow you any discount in this aspect.
You can, however, be sure that any advantage we receive in the way of
manufacturing costs is always passed on to you in the form of lower
prices. In spite of the increased costs of raw materials
expected next year, we anticipate being able to maintain present prices by
improving our automatic assembly line. We hope we will keep in our friendly
business relationship in the future. We look forward to your
early reply.
Yours
faithfully,
Waiter Stevens Where can Mr. Spencer find the details of the discount Walter Stevens normally gives
In.