resent, calm, obvious, in detail, resolve, satisfy, involve, prefer, allow for, outcome, according to, inspire Psychologists agree that conflicts are inevitable in almost any long-term relationship; however, what matters most is the way in which they are (1) rather than the sources of the dis-agreements themselves. (2) recent studies, the methods that couples use to settle their differences are crucial to the success of the (3) . One of the interesting findings is that although excessively aggressive behaviour pattems are (4) undesirable, what must be avoided at all costs is the suppression of anger, as feelings of (5) can lead a relationship to break down irretrievably. It is essential for couples to communicate when things start going wrong, and successful conflict resolution (6) a three-stage process. Firstly, one partner should explain precisely what the problem is and should try and remain as (7) and unemotional as possible. Secondly, the couple should discuss the specific problem (8) taking care not to rake up old grievances. Finally, and perhaps most importantly, there should be negotiation until a (9) agreement is reached. This may not mean that their problem will be solved, but even this is (10) to allowing a problem to rankle.