问答题

A—on a day-to-day basis B—total room revenue C—hotel service information D—group rate E—self-check-in process F—walk-in guest G—guest service directory H—average room rates I—early check-in guest J—intelligent hotels K—high season L—no vacancies M—night manager N—package price O—resort hotels & spas P—registration card Q—star ratings ______客满 ______登记卡